San Gabriel Valley Plumbing Credentials | Pasadena Plumber | Glendale Plumbing Contractor
Our Plumbing Credentials
We think our company is pretty special, and others seem to agree.
Kevin Shaw Plumbing, Inc. is an "Approved Contractor" with the California League of Homeowners and has a "AAA" rating by the Better Business Bureau. In addition, the trade association Plumbing-Heating-Cooling Contractors of the Greater Los Angeles (PHCC-GLAA) area voted Kevin Shaw Plumbing, Inc. "Contractor of the Year 2003" for outstanding service and excellence and Nexstar Network rated us "#4 Plumbing Company in the US!"
We are also one of the select few plumbing, heating, cooling and electrical service providers across North American to be awarded the "Nexstar Select Service" certification. It's not easy to obtain Nexstar Select Service certification. Each year, Nexstar conducts a series of independent surveys that measure customer satisfaction, financial stability and employee enthusiasm with their jobs and employer. Their surveys extensively reach actual customers and employees to obtain a realistic picture of a service provider’s performance. To even be considered for certification, service providers must score in the upper half of all three categories of which more than 300 independent businesses participate. In addition, Nexstar Select Service certification requires these independent companies to subscribe to a code of ethics, and a customer-oriented operations model. This program is also aimed at improving the reputation and level of customer service provided by all contractors of these trades. If quality and service are what you look for in a service provider, your searching just became easier when you spot the Nexstar Select Service logo. For more information, visit Nexstar.
We think our professional credentials are pretty impressive, but the recommendations we appreciate the most by far are the ones from our customers.
In a recent independent Customer Satisfaction Survey conducted by Nexstar Network, Kevin Shaw Plumbing, Inc. scored an impressive 9.65 out of 10 in Customer Relations. But don't take our word for it—Here are some comments by our customers from this anonymous survey.
"I've never had a better experience with a plumbing company. From call to completed service, an A+++."
"They are the best Plumbers I have ever had."
"We are very satisfied with Kevin Shaw & will use them as our "family" plumber because they treat us like family."
If you are looking for a plumbing contractor, please call us today at 626-359-1864 or complete our online service request form. |