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Frequently Asked
Questions About Our Company
Are you licensed, bonded
& insured?
A: Yes, yes & yes.
We uphold all national, state and local
government laws. We carry a bond in the
amount of $10,000 as required by the State
of California and carry Workers
Compensation, Auto, Building and General
Liability Insurance. Our State of
California Contractor’s License is
#414122.
How long have you been in
business?
A: Kevin Shaw
Plumbing, Inc. was started by Kevin Shaw
in 1982 and has been serving the San
Gabriel Valley ever since.
Are you members of any
trade or professional associations?
A: We are
members of the Better Business Bureau,
Monrovia & Arcadia Chambers of Commerce,
PHCC-GLAA, Nexstar Network and the Service
Roundtable. Visit our Credentials page for
more information.
How can I trust your
employees in my home?
A: Not
only are we licensed, bonded and insured,
but all employees undergo a rigorous drug,
alcohol and security screening process
prior to coming to work for us. You can
trust Kevin Shaw Plumbing, Inc. to provide
you excellent service with courteous and
trustworthy personnel. In addition, our
company has been thoroughly checked by an
independent organization and is the only
plumber in the San Gabriel Valley that is
a member of the “Troubleshooter Team” of
former CBS TV Troubleshooter Judd McIlvain.
We are also a Preferred Contractor for the
League of California Homeowners
What are your service
hours?
A: You
can reach someone in our office Monday
through Friday, 7:30am-5:30pm. A 24-hour
live answering service is available to
take a message or relay your emergency
problems to one of our on-call technicians
in the evenings, weekends or holidays. Our
field technicians are available during
normal business hours for new and repeat
customers, but are only available
after-hours to our Discount Club members.
Call our office for more information about
becoming a preferred customer.
If you can't find the
answer to your question, or looking for a
plumber in the San Gabriel Valley, please call us
today at 626-359-1864 or complete our
online service request form.
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