Jose F
Technician

Very professional

Haven't gotten the bill yet.

Jose is a well spoken, considerate and intelligent worker. He is an excellent trouble shooter. He is neat and clean. He understands the eccentricities of 70 year old plumbing. He also explains clearly what he is doing and why.

Couldn't have been quicker or more polite! Thank you!

Jose arrived on time and completed repair of my bath tub and pipes.

I had entered my information online at 8 am this morning and a description of my problem. Within one minute, I received a phone call to set up the appointment. Water heater replaced in two hours. 6 year warranty. I can tell these guys favor quality products / installation rather than going cheap, which for any long-term homeowner is the way to go. A satisfied Customer. Thx Kevin Shaw!

Thank you so much. I really do appreciate the time and dedication this project took to get to the bottom of a problem. I will call for yearly service per instructed. Thank you again for all the hard work!

Been a customer of Kevin for 20+ years. Outstanding as usual. Sometimes Jeff or Jose do the work.

Our main water line failed on Saturday night. On Sunday morning, I tried 2 other plumbers who advertised 24/7 service. Only Kevin Shaw Plumbing was willing to help us on a weekend. Jose came out promptly, gave us friendly service, and, most importantly, got the water flowing to our house again!

Curtis was respectful of our house and got the job done quickly. I would highly recommend his service.

Terrific customer service. Terrific plumber service.

Great service. Prompt and efficient

Professional, on time, knowledgeable, and a price hard to beat

Our next door neighbors recommended Kevin Shaw Plumbing a few years ago. I have been very happy with them each time they have been to our home. What I like most about Kevin Shaw and his staff, is their customer service. Their people are always courteous and reliable and they have become like family. They first helped me with a big emergency and more recently, simple faucet and toilet repairs. They have always been a pleasure to have in our home.

We use Kevin Shaw Plumbing at our rental property and our home. Always wonderful. I know the work will be done properly

Just wanted to let you know that your employee, Jose Flores, is a credit to your company. He was very professional and able to answer all our questions. He cleaned the area when he was finished and we were very satisfied that our kitchen plumbing was working again! Cindy and Lippen Lau

Polite, prompt and informative... Thank you Kevin

Prompt, great service! Love the technology use with intro and follow up.

This is the second occasion that i called Kevin Shaw Plumbing and twice there plumber Jose came to my home he was very informative and presented a couple of options to repair or replace toilet bowl and tank etc.

the tech that came out did an excellent job. couldn't have expected better. my only complaint is that the cost was a lot more than I would have expected it to be.

Jose was right out to fix a leak in a copper water line that was leaking. Even gave me a $25.00 discount. ASK FOR HE DISCOUNT. hE WILL GIVE IT TO YOU.

Jose was great. We thought that we had a water leak in our ceiling because we heard a dripping sound. Jose came out and did his inspection. He determined that their was no leak. he said that the pipe was making the noise do to expansion and that it was not going to cause a problem, other than the noise. That was a relief and good news. The other good news was that he didn't even charge us anything. Just asked us to call back when we had anything else plumbing or heating related. You can be sure we will.

I got a call on a Tuesday that my tenant's central heat was out. I googled around for local shops and found Kevin Shaw ... I called them and had someone out to see the unit on Thursday. Had the entire thing handled by Wednesday. And I am talking, cost analysis, scheduling the crane, removing the old unit and getting the new one installed. BAM! I was so impressed with their online system -- I got a great email letting me know that Jose was on his way -- it included a picture of him as well as him background at the company. Who does that?!! LOVE IT! I owe Kevin a BIG THANK YOU for being so patient with me while had to check and then double check and ask all sorts of questions. I cannot thank you & your team for your quick response & professionalism. I am happy to recommend your services to my friends and family!

Shaw Technicians Jose and Curtis showed up on time as scheduled. They were willing to listen to what I had to say, describe and offer. They were courteous and professional and were able to identify the problem water leak quickly and fix it on the spot. I appreciated that they took the time to also evaluate and explain the overall condition of our water pipes and various optons / improvements we might want to consider to avoid continuing and more serious issues down the road. I would use Shaw again for any plumbing issues and/or upgrades. They do quality work and certainly know their trade.

We thought we had a water leak in the ceiling. Jose determined that we had a leak in the ceiling from the recent rains. We only had to pay a basic service fee. When we have a real plumbing problem, I know who to all.

Jose did a good job to get my kitchen sick unclogged. He was quick and clean.

...is very efficient.

Seems a bit expensive. Though service was great, from the answering service taking my message to the scheduling staff to Jose the plumber who was very thorough and did an excellent job and explained everything he was doing and how the machine worked. I will recommend!

First, Jose was very nice, very polite. Did the job efficiently. Second, I really liked the fact that the office sent me out a confirmation email that he was on his way (plus he called in advance) but it also included a brief bio of Jose. Just a nice touch.

Jose kept me updated as the job progressed letting me know what he was doing and what he was finding. He left everything as it was before the job began.

I call Kevin Shaw because I know I don't need to worry about the level of service Jose is the best!

Happy happy customer! Jose is wonderful!

A heartfelt thank-you for working to get my toilet problem solved. As they say, "three times a charm"! You have a great employee in Jose. I told him we are becoming each other's "new best friend". He is kind, efficient and professional. I am pleased that your company did whatever it would take to solve the problem, as I have found that some companies will take advantage of a woman. I definitely would recommend you to others.

I'm very happy with the work performed today on my kitchen sink. Very accommodating to get the quick fix.

I have had bad experiences with plumbers in the past. Your serviceman, Jose was courteous, kind and efficient. I would definitely recommend Kevin Shaw Plumbing, Monrovia and would call them back again should I have another plumbing problem.

The reviews of Jose are accurate. When I opened the front door he had some red shoe covers on. Right then I knew I called the right company. Jose was quick and pleasant. I would for sure use them again. Thanks Jose.

For quality work, professional and pleasant interactions, we always come back to Kevin Shaw. This time and in about half an hour Jose replaced a defective escutcheon in our tub, so that the on/off/hot/cold dial now works smoothly, effortlessly. thanks, Jose. (And a shout-out to Geoff who came out on the first service call last week to diagnose the problem.)

Same day service, good pricing, quality work.

Jose found that the last plumber didn't put the drain plug on right. He fixed it and I only paid $89.00 That was more than fair.

Jose had the parts on his truck to fix my faucet. 2 other plumbers said they would have to order the parts.

Called in the morning and they came out in 2 hours. Jose checked it out and fixed the problem